Privacy Policy

Effective Date: March 13, 2026

Nordic Stem Cell (“we,” “us,” or “our”) is committed to protecting your privacy and handling your personal data transparently and securely.

1. Information We Collect

We may collect the following categories of personal data:

Information you provide directly:

  • Name
  • Email address
  • Phone number
  • Any information submitted through contact or eligibility forms
  • Health-related information voluntarily provided by you

Information collected automatically:

  • IP address
  • Device and browser information
  • Pages visited and interactions on the website
  • Referring URLs

2. How We Use Your Information

We use your data to:

  • Respond to inquiries and assess eligibility for treatments
  • Provide consultations and customer support
  • Improve our website, services, and user experience
  • Analyze performance of marketing campaigns
  • Communicate with you (including follow-ups and relevant offers)

 

3. Advertising & Tracking Technologies

We use third-party tracking tools to understand user behavior and improve our advertising:

  • Google Tag Manager
  • Google Analytics
  • Meta Pixel (Facebook/Instagram)

These tools may collect information such as:

  • Pages visited
  • Actions taken on the site
  • Device and browser data
  • IP address

This allows us to:

  • Measure ad performance
  • Optimize campaigns
  • Show relevant ads on platforms like Facebook, Instagram, and Google

Third-party providers may process this data according to their own privacy policies: Google · Meta

4. Cookies

We use cookies and similar technologies to:

  • Ensure website functionality
  • Analyze traffic
  • Support advertising and retargeting

You can control or disable cookies through your browser settings.

5. Sharing of Information

We do not sell your personal data.

We may share your data with:

  • Medical professionals involved in your consultation
  • Technology providers (analytics, CRM, hosting)
  • Advertising platforms (Google, Meta)
  • Legal authorities when required

 

6. International Data Transfers

Your data may be processed outside your country of residence, including in the United States.

We take appropriate safeguards to ensure your data is protected.

7. Data Retention

We retain personal data only as long as necessary to:

  • Fulfill the purposes described above
  • Comply with legal obligations

 

8. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications

California residents may have additional rights under:

  • California Consumer Privacy Act (CCPA)
  • California Privacy Rights Act (CPRA)

 

9. Data Security

We implement appropriate technical and organizational measures to protect your data.

However, no method of transmission over the internet is completely secure.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

 

11. Contact

If you have questions about this Privacy Policy, contact:

Nordic Stem Cell
Avenida Médicas 104, Torres 2, San Rafael, Escazú, San José, 10203, Costa Rica
info@nordicstemcell.com